Wait a Moment! Don’t hesitate to procrastinate.
Do you remember sending off an email while quite heated only wishing you could get it back? Have you ever launched into a tirade on some poor direct report only to find you misunderstood the situation...
View ArticleThe Difficult Conversation Managers Find “dreadful!”– And What to Do About It
One of the most challenging conversations a manger will have is one in which they have to let someone go. Increasingly a company will work with an appointed “envoy” to do the job, but that can easily...
View ArticleGood Leadership Requires Strong Relational Communication
Challenges such as diversity, politics and culture are commonly recognized in today’s workplace, however Willis M. Watt of Methodist University believes that the real challenge facing leaders today...
View ArticleWarning – Bad News is Coming.
One type of difficult conversation is the delivery of bad news. Though many seem to find this the most difficult communication of all, there are proven ways to give bad news that makes it less jarring...
View ArticleDeepen Employee Connection Through Social Media
It’s been written many times that if we are not managing our own brand someone else will create one for us – without our permission. Today we have to seriously take into account the exposure, or...
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